PRE-OPENING - TECHNICAL ADVISORY SERVICES

• Property conceptual design and property configuration
• Space planning, interior design, layout and M&E specifications
• Developing mock-up room
• Property mix ratio of hotel, commercial and retail
• FF&E requirements

PRE-OPENING - OPERATIONAL SERVICES

• Operational set-up for front and back-of-house
• Preparation of pre-opening budget and pre-opening activities
• Preparation of human resources requirements
• Recruitment and training of staffs
• Prepartion of Sales & Marketing plan
• Advice on Property Management System (PMS)
• Advice on Telecommunication System
• Advice on Financial System and setup

OPERATIONAL MANAGEMENT SERVICES

• Setup of Operational System and processes for various departments
• Efficient management of property and systems
• Annual operation audit of property
• Monthly review of operation and financial performances
• Preparation of monthly performance report to hotel owner
• Quarterly meeting with hotel owner